About us

Our goal is to Crosspoint Counseling Center is a community resource open to all people. Our professional counseling team offers a diverse set of professional skills and competencies in a warm, caring environment. Licensed, Christian counselors are committed to both professional and personal growth, and services range from counseling services and support groups to psycho-educational seminars and other mental health resources..

Our work environment includes:

• Modern office setting

OFFICE MANAGER/INSURANCE BILLER

Working directly with the Crosspoint Counseling Center Director, the Office Manager/Insurance Biller position is the key to the Center's day-to-day operations. They direct the operations of the Center and handle credentialing, claims filling, payment tracking, and work with insurance companies on denials and other issues. Applicants must have at least two years of experience in insurance billing. You can see more about our organization and the team at crosspoint.church/counseling.

1. Fill insurance claims, track payments, and work with insurance companies on denials and other issues.

2. Credential clinicians for insurance panels.

3. Supervise receptionists at both locations.

4. Oversee and collect client payments, both present and outstanding.

5. Oversee facilities for the two locations.

6. Execute administrative duties and tasks the Counseling Center Director and clinicians need.

7. Attend scheduled staff meetings.

8. Cover the front desk when receptionists are unavailable.

9. Purchase supplies and submit receipts.

10. Maintain the Crosspoint Counseling Center webpage.

11. Manage employees’ time and vacation records.

12. Help the Director create a yearly budget.

13. Train and oversee part-time & full-time employees of both locations.

14. Ensure all client information is kept confidential according to HIPAA guidelines.

15. Work with the Crosspoint IT department to maintain computers and programs used in the center.

16. Uphold the Crosspoint Staff Covenant.

SKILLS DESIRED:

1. Skillful office administrator.

2. A self-starter who can multi-task and prioritize responsibilities.

3. Excellent telephone/email/conversational etiquette.

4. Excellent written communication skills.

5. Ability to get along with people of all backgrounds, beliefs, and personality styles.

6. Ability to stay calm amid outbursts of conflicted clients.

7. A strong team player.

8. Proficient computer skills in all Microsoft Office programs.

9. Ability to quickly learn new computer programs.

10. Professional confidentiality ethic

2 Crosspoint Job Description

KEY PERFORMANCE MEASUREMENTS:

1. Execution of WordPress and Therapy Notes

2. Submitting credit card receipts promptly.

3. Communicating with clinicians and clients.

4. Effective management of direct reports.

5. Contribution toward creating a healthy and inviting atmosphere.

6. Efficient, confidential, and excellent communications (in person and via phone, correspondence, and emails.)

Job Type: Full-time

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• Monday to Friday

Application Question(s):

• Willing to provide Statement of Faith document

Work Location: One location

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