This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Travel not required for position.

Formal training from an accredited phlebotomy school, preferred. Processes specimens for laboratory testing. Proficient in pediatric draws and or processing of

Resolving customer complaints/concerns regarding sales and/or service. Consults with management to ensure company goals and standards are being met.

Must possess a valid Iowa drivers license. Answer phones and emails, take messages and direct calls. AA in related field preferred in related field.

The Technology Support Specialist (TSS) is a key member of the Upward Health Infrastructure & Security Team, and is responsible for providing outstanding front