FSST Management Services, LLC/ 605 Lending

Customer Service Representative/ Must be a South Dakota resident.

$500.00 sign on bonus paid out after 120 days of continuous employment!!!!!!

Full-Time Employment – Openings Ongoing

Highlights: $17- $20 per hour Depending on Experience

Monday through Friday Hours; Daytime 8 am 5 pm. Weekends Off!

Flexible Day Schedules Available.

Earn $1 extra per hour for Bilingual Spanish Speakers!

Generous Benefits Package: Health, Dental, Vision and Life Insurance

10 paid Holidays

Casual Dress Code

Eligible to work from home after probationary training period of 6 months to a year.

Job Summary:

The Customer Service Representative is responsible for providing outstanding customer service for all 605 Lending Customers. This position fields incoming phone calls, emails and/or live chats from customers to address a variety of needs and follows up on voicemails and emails sent by customers as well as placing outbound calls to customers.

Education and Experience:

• High School Diploma or equivalent required.
• Minimum of 1 year experience preferred working in customer service in a call center environment.
• Must have excellent and professional verbal communication skills; required to speak with proper grammar, excellent enunciation, and a friendly tone of voice.
• Must have effective and professional written communication skills.
• Operates with a Customer Service mind set; identifies customer needs, adjusts approach based on customer needs, has a helpful and courteous attitude.
• Handles all customer calls with a positive attitude; demonstrates initiative and creativity in identifying customer and business needs.
• Able to work in a fast paced and changing work environment.
• Ability to manage multiple tasks, effectively manages time, and prioritizes work responsibilities appropriately while maintaining attention to detail.
• Ability to calculate basic math (addition, subtraction, multiplication, division) without use of calculator.
• Proficient in typing and 10-key.
• Proficient in Microsoft Office Applications (Word, Outlook, Excel) and Internet Explorer.

Must submit to background check and pre-employment drug and alcohol screening.

Work Remotely

• No

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location

ctvbba.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ctvbba.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, ctvbba.org is the ideal place to find your next job.