A brand of Associated Materials, the opportunities with Alside are endless!

With new ownership and supportive leadership since 2022, Associated Materials is embarking on a transformation to maximize our potential through investments in people, operations, and brands. You will be part of the change, and your contributions will provide an immediate and lasting impact, helping us achieve what’s possible.

OBJECTIVES:

• Actively demonstrate, through own actions, a commitment to creating a safe workplace free of all injuries
• Deliver exceptional Customer Service
• Promote good, positive internal growth with local ISS team members; both individually and collectively
• Day-to-day management and growth of ISS staff (in locations where direct reports exist), including training,
• coaching, performance management, recruiting and retaining of talent
• Assist in obtaining overall goals and objectives of the organization
• Support solid top line and gross profit growth through solid business principles and tactics.

DAY-TO-DAY RESPONSIBILITIES:

• Deliver exceptional Customer Service by responding to customer needs thoroughly in a timely manner with accuracy and detail
• Develop and maintain a high level of product knowledge
• Field and resolve customer issues and questions
• Manage contract fulfillment in the field to meet or exceed customer and organization’s expectations.
• Oversee and manage direct reports depending on location size, and ensure product is installed to company standard
• Ensure adherence to contract specifications and established policies and procedures
• Exercise a wide degree of creativity and latitude
• Partner with ASC Sales and Operations by identifying new opportunities and labor forecasting
• Establish, develop, and service new customer accounts
• Operate in a safe manner and maintain a safe work environment
• Support Supply Center Team in attaining the overall goals and objectives of the business unit
• Serve as a reliable and knowledgeable resource to our customers

SKILL REQUIRMENTS:

• Ability to multi-task and make business decisions in a constantly changing, fast paced environment
• Results Driven and Self-Motivated
• Service Oriented
• Effective Time Management
• Organized and Detailed Oriented
• Excellent Communication Skills
• Ability to learn and embrace new technology

KNOWLEDGE/PHYSICAL REQUIREMENTS:

• Microsoft Excel, Office, and Outlook
• Logistics & Dispatch
• General knowledge of the exterior building industry preferred, special focus in exterior claddings and windows
• Proficient in reading and interpreting blueprints and scopes
• Working understanding of digital estimating software
• Frequent standing, walking, bending
• Lift up to 50-100 lbs repetitively (varies by location)

EDUCATION AND EXPERIENCE:

• College Degree Preferred and/or 4-5 years of industry experience
• Certifications valued, but not required – OSHA, AMA, VSI, RRP
• Valid driver’s license and clean driving record required
• Preferably 2-5 years’ experience in an installation environment with a demonstrated success working with customers and managing employees

A brand of Associated Materials, Alside has been a leading manufacturer of vinyl siding and accessories and vinyl windows and patio doors for the residential and commercial remodeling and new construction markets for more than seven decades.

With our strong vertical integration of manufacturing, distribution and installation, we provide a one-stop resource for high-quality building materials and streamlined operations. With headquarters in Cuyahoga Falls, Ohio, Alside owns and operates more than 100 supply centers and has seven manufacturing facilities across the U.S.

Associated Materials is an equal opportunity employer.

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