Conduct all service functions of the Customer Service Center, including answering phones, customer complaints, and lost and found.

All phone calls must be returned within two hours whenever possible, and never later than the next business day. Answer emails and other correspondence.

Manage print contractors and other promotional vendors. Be independent and have initiative to start and complete projects with minimal supervision.

May serve as a point of contact for the customers, booking catering, answering questions and potential planning for future service needs.

Current Med Tech certification preferred. Monitor stock levels of equipment, etc. to verify they are maintained on premises to meet residents' needs while