Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Senior Testing and Monitoring Analyst is responsible for conducting in depth analysis of weekly and monthly exception reporting within Ally Card. Responsibilities include identifying operational weaknesses, risk within processes and controls, training needs and overall deficiencies, as well as monitoring out of tolerance conditions, conducting customer level research, and developing remediation/process optimizations. documenting and reporting results of the reviews in a timely manner as well as providing feedback and identifying process improvements. Additional responsibilities include collaboration and consultation with vendors, Card Managers and other Card Leaders regarding current control issues and activities, as well as assisting in the development of written procedures and new controls.

• Conduct ongoing Ad Hoc testing and monitoring of Card processes to drive oversite of operational weaknesses, risks, and control deficiencies.
• Provide feedback to vendors and Card Managers , identifying root causes and capturing remediation plans, ensuring all is properly documented in their reviews.
• Track action items from remediation plans to ensure timeliness.
• Maintain accurate and complete review results that clearly document all findings and possible risk.
• Assist with the development of written procedures for all reviews.
• Assess current control reporting to ensure effectiveness of the company’s operational, compliance and regulatory practices.
• Assist with management requests as necessary.
  

• 2-3 years of banking operations experience required.
• Bachelor's degree or the equivalent combination of education and experience preferred.
• Experience in collaborating to identify and validate controls preferred.
• Experience with testing and monitoring of operational processes preferred.
• Proficiency in Windows-based PC skills (Microsoft Office) is required.
• Ability to multi-task and to effectively process diverse workloads concurrently
• Excellent communication, organizational and teamwork skills are essential.
• Detail-oriented, deadline driven, self-directed and organized individual with the ability to thrive in a fast-paced environment.

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  Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
• Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
• Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.