As a member of the Inside Sales Team, the Representative is primarily responsible for four key functions; inbound sales calls, ensuring proper match of the

Support tier-one through tier-two technical issues (with flexibility into tier three and four when applicable). Communicate with the customer, ensuring that:

Serve as primary receiver and responder of our customer service email and inbound calls (estimated 30 emails and inbound calls/daily).

Responsible for answering customer questions regarding hardware or finding another associate who can answer them. Must have basic math skills.

Typical shifts usually run between 6:30 am and 1pm. Generous benefits including Medical, Dental, Vision, 401k, Paid Vacation, free use of pools, trails and disc