Position Duties and Responsibilities:

• Serve as the front-line contact for key customers and field their inquiries and requests for all suites of services by shaping partnerships with the estimating and operations teams to stay abreast of proposal and project details, ensuring that open lines of communication with customers exist, and relaying customer inquiries and concerns to the project team once work is in progress
• Strive to meet annual corporate and personal sales goals
• Create an individual book of business through cold calling, networking, prospecting and use of company sales initiatives
• Obtain and retain new commercial clients
• Maintain an up to date client database utilizing best practices in data management
• Provide support, training, and troubleshooting for The Companies’ internal and external resources when requested
• Create and review roof inspections and subsequent proposals
• Proficiency with the Company’s proprietary enterprise system is required as this role will have the opportunity to train others with this software
• Actively attend weekly sales meetings
• Submit weekly reports and daily CRM activity
• Work closely with several layers of management and ownership at the Companies who will help you towards your success
• Collaborate with and support the EVP of Sales & Operations, Marketing Director, and Customer Service Department as needed
• Perform additional duties as assigned

Position Requirements:

• This position will require the highest commitment to quality customer service, so a minimum of two (2) years proven sales and account support / customer service experience is a must
• Associate’s degree or equivalent from two-year College or technical school preferred (business, accounting or communications, or related field); High school diploma/GED required
• Knowledge of roofing or construction industries
• Strong computer skills with proficiency in Microsoft Office programs and the ability to learn customer service management
• Excellent interpersonal skills with the ability to interact with a variety of customers, vendors, and employees
• Highly motivated, self-starter who can work independently and within a team
• Must project a professional and polished image that inspires confidence and trust
• Effective organizational and time-management skills. Able to plan and schedule work proactively
• Physically able to perform essential job functions including accessing a roof walking, sitting for extended periods of time, bending, light lifting, speaking, writing, comprehending and concentrating on detail-oriented work and computer-related work

Job Type: Full-time

Pay: $100,000.00 - $200,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Travel reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: Hybrid remote in Delaware, OH 43015

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