POSITION SUMMARY

The Sales Assistant will be responsible for guiding patients through their health and wellness journey through high levels of customer service. This individual will coordinate lab appointments and ensure all patient needs are addressed prior to meeting with the Wellness Advisor. An individual with a customer service background and high attention to detail, with an affinity for sales, will thrive in the role.

ABOUT 10X HEALTH SYSTEM

Our mission is to empower people to take control of their health and wellness journey. We revolutionize healthcare by developing custom solutions through alternative health technology that optimize well-being, energy, and clarity. Our solutions include bioidentical hormone optimization, IV nutrient therapy, medical weight loss, nutraceutical imbalance therapy, GH-releasing hormones, biologics and Super-Human Protocol.

OBJECTIVES

• Drive conversations and build relationships with clients to help them throughout their treatment plan and sales pipeline
• Ensure high levels of customer satisfaction through excellent sales service
• Assist in the compliance aspect of each client through tasks and reports
• Coordinate lab appointments and send lab requisition forms to patients
• Send welcome emails to all new clients and ensure all forms are returned and properly completed
• Determine patients’ needs and wants by answering questions and address patient concerns
• Take inventory when medication packages are received by the patient
• Ensure the client receives medication instructions through patient email
• Place opportunities in the absence of a Wellness Advisor in Salesforce
• Schedule patient appointments whether in person or zoom via EMR system

COMPETENCIES

• Excellent communication, organization, and written skills
• Knowledge of health care terminology
• Knowledge of EMR and CRM systems
• Excellent customer service skills
• Knowledge of sales standards and customer service routines
• Ability to rely on instructions and pre-established guidelines
• Possess strong analytical and problem-solving skills
• Ability to prioritize and manage time effectively to meet deadlines

EDUCATION AND EXPERIENCE

• High school diploma or GED preferred
• 2 years in a administrative role

PHYSICAL REQUIREMENTS

• Prolonged periods of time sitting at a desk or computer
• Travel required – 20%

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, 10X Health System recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers @10xhealthsystem.com. Already a 10X Health System candidate? Please connect directly with your recruiter to discuss this opportunity.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Miami, FL 33180: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Administrative: 2 years (Preferred)

Work Location: One location

ctvbba.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ctvbba.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, ctvbba.org is the ideal place to find your next job.