RECEPTIONIST-This is an exciting time to be joining Marders. Our commitments, which include safety, integrity, client first and diversity & inclusion are the root of our culture and help drive the success of our business.

COMPANY OVERVIEW: This is an exciting time to be joining Marders. Our commitments, which include safety, integrity, client first approach and diversity & inclusion are the root of our culture which helps drive the success of our business.

Marders is one of the most multi-faceted businesses on the East End of Long Island. At Marders we don't just plant trees. We design, build and maintain landscapes that fit individuals and that enhance their properties.

Marders offers an excellent compensation plan that includes medical, dental, vision, 401K, PTO and wellness benefits.

Summary: Responsible for functioning as the front door of the company through the role of receptionist, always engaging with all callers, troubleshooting issues and transferring to appropriate department efficiently. This position is high visibility and an opportunity to work directly with the owners and their teams. Must be extremely detailed oriented, organized, able to do dictation and have an understanding that projects must be expedited.

2 opportunities Avaliable

• Saturday & Sunday
• Sunday - Thursday

Responsible include but not limited to:

• Supporting all aspects of the office
• Stocking of supplies, assist in oversight of daily cleanliness checks, functioning of equipment, etc.
• Responsible for using common sense when a call comes in that needs to be addressed urgently, accountable for always acting with a sense of urgency.
• Responsible for communicating directly with the owners, and giving administrative support when needed.
• Responsible for learning VIP clients’ names.
• Held accountable for having knowledge of the staff’s roles and chain of command company wide.
• Responsible for representing Marders, spotting opportunity through the incoming call inquiries. Held accountable for knowing all the services we provide and “selling” our standard and vision.
• Responsible for following Retail message passing protocol, never putting a customer on hold and following up to ensure 10-minute promise is met if not exceeded.
• Held accountable for the phone voice message updates, as far as Closings, events and hours is concerned.
• Accountable to keep the extension list and cell phone list up to date.

Job Types: Full-time, Part-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Bridgehampton, NY 11932: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you interested in the Saturday/Sunday or Sunday - Thursday opening?

Experience:

• Excel: 3 years (Required)
• Dictation: 3 years (Required)
• Customer service: 3 years (Required)

Work Location: One location

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