Working with the Corona Operational Leadership group, manage the day-to-day operations across multiple teams of agents within the Member Services Contact Center

CPR and First Aid required according to state licensing requirements. Reports suspected child abuse or neglect to local child protective agency as required by

They will also be the key catalyst for driving continuous improvement in all areas of operations. Experience in supporting business case development,

Schedule and Dispatch*: Understanding individual job budgets, dedicate required resources daily specific to each project; communicate with client and generate

Execute and provide input into the recruitment and selection processes, systems and tools to efficiently source, assess, select and integrate new hires.