Provide accurate, valid, and complete information by using the right methods/tools. We understand that people cannot always pay on time, so our CSRs need to be

Responds to inbound calls providing excellent customer service. Provides a broad range of technical and operational support to clients and agents.

Provides oversight of the investigative process and approve modifications to IPs and budgets as required. Conducts periodic vendor performance assessments.

Receives report from the licensed nurse on the previous shift and relays information to nursing staff; gives report to incoming licensed nurse at the end of the

Required skills/abilities include being bilingual in both English and Spanish; excellent verbal and written communication skills, along with professional