Safepoint Insurance is a Property and Casualty Insurance carrier head quartered in Tampa, FL

Jr. Business Analyst (internally known as Duck Creek Systems Analyst)

Job Summary

Under supervision, the Jr. Business Analyst develops project plan & specification documents for technology partners based on user specified needs. Under guidance, evaluates/tests software programs to verify that the programs function according to specifications and standards. The ideal candidate possesses an understanding of property & casualty insurance business processes including but not limited to policy administration, forms, billing, new business, and accounting functions.

Duties and responsibilities

• Under supervision, develop and write various program specification documents based on business user needs and known program capabilities.
• Work with all levels of employees throughout the company.
• Drive results and solution explanations based upon audience.
• Collaborate with Quality Control & Business Analysis staff for best business practices.
• Understand various vendor integrations and helps in drafting plans and testing third party data integrations.
• Understand and reviews rate filings for different products.
• Review internal audit results to detect trends and possible errors in rating or document programming.
• Monitor changes or advancements in technology to discover ways the company can gain a competitive advantage.

Essential Functions

• Identify, analyze, and document defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens, and content.
• With assistance, perform computer system rate, form, and underwriting-edit testing for multi-state, multi-product operation.
• Perform regression testing for new product changes.
• Create test cases and test data manually and with automation scripts.
• Document, tracks, and communicates test plans, test results, analysis, and unresolved problems.
• Respond accordingly to help desk emails/tickets from all departments within the company on a rotating basis with the rest of the business analyst team.
• Provide training on the system functionality or new enhancements for other departments.

Qualifications

• Bachelor’s Degree in Computer Science, Statistics or Mathematics are preferred or equivalent work experience
• Knowledge of Property & Casualty insurance technology space covering any one or more of the following: policy admin, claims, billing & collections or direct Property and Casualty insurance.
• Understanding of Underwriting guidelines and/or Claims is an advantage.
• Knowledge of requirements gathering, documenting of IT systems specifications and communication – user stories, business process flows, use case development, user interface specifications etc.
• Knowledge of functional quality assurance – documenting test scenarios/test data and testing of the system from business user perspective.
• Professional Certifications in P&C Insurance is a plus (preferable certifications from Insurance Institute of America and/or AINS 21/22)

Physical requirements

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms.

Working conditions

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines.

Compensation and Benefits

We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide:

• Market Competitive Wages
• Prof. Development and Educational Assistance Programs
• Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
• Paid Time-Off (Discretionary, PTO, Parental Leave, and others)
• Company Paid Holidays
• Health Insurance
• Dental Insurance
• Vison Insurance
• Short and Long Term Disability Insurance (company paid premiums)
• Flexible Spending Accounts with Company Contribution
• Health Savings Accounts with Company Contribution
• Employee Life and AD&D Insurance
• Dependent Life and AD&D Insurance
• AAA Membership (company paid)
• Identity Theft Protection (company paid)
• Other Ancillary Insurance Benefit Programs
• And more…

Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications.

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