Job Detail

Information Technician (IT)

Information Technician (IT)

Quality Life Services

Butler, PA

Job ID : 697671776e5a5661333253577a30394e2f673d3d

Job Description :

Quality Life Services is looking to add a seasoned Information Technology Helpdesk Technician (IT) to our team. In this position you will be a part of our IT Department and have a vital role in providing technology solutions for our team of employees.

Are you the right fit?


  • You have a background and interest in the Information Technology field
  • Familiarity with VOIP, SIP, and EHR systems
  • Strong customer service skills and the ability to work with a range of people and personalities
  • A desire to work with as part of a team with a company who values what you bring to the table

If so, we want to hear from you!


About Quality Life Services


We are a family owned and operated healthcare network in Western PA. We have over 40 years of industry-leading experience and offer a wide range of services from skilled nursing, personal care, home health, hospice, as well as our own pharmacy. We see our employees as a part of our family.


BENEFITS

  • Earn competitive wages (shift differential, holiday pay, bonuses, etc.)
  • Take control of your finances with flexible payment options (daily pay!)
  • Significant employer contributions to health insurance premiums from Highmark Health
  • Robust voluntary benefits package including 401K, life insurance, accident insurance, and more
  • Generous earned Time Off (ETO) and an ETO buy-back twice a year
  • Educational benefits such as tuition reimbursement and healthcare scholarship opportunities
  • Employee Assistance Programs and Chaplain Services
  • Professional development and growth opportunities

Responsibilities

  • Perform installation, maintenance, trouble-shooting, and decommissioning of computer components
  • Strong network connectivity trouble-shooting
  • Technical writing and documentation
  • Maintaining a working knowledge of networking, user and file security, phones, servers, backups, group policies, login scripts, software distribution technology, remote connectivity, and remote client support
  • Monitor the help-desk phone and support end-users as needed
  • Monitor and assist with system back-ups
  • Track and document all help-desk tickets
  • Provide rotating on-call and end-user support

Requirements

  • Associates or Bachelor’s Degree in Computer Science, Information Systems, or other related experience; or equivalent experience
  • Other related IT certifications (A+, Microsoft Certified Professional, etc.) are a plus
  • Familiarity with VOIP, SIP, EHR systems, databases preferred
  • Experience with project management practices
  • Familiarity of HIPPA privacy and security and accounting software a plus

Apply to join the Quality Life Services team today!

Text “QLSJOB” to 724-408-6898 to apply!


Wages starting at $20/hour+, depending on experience


At Quality Life Services, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our residents, and our communities. We are proud to be an equal opportunity workplace and an affirmative action employer. #INDMIS

Company Details :

Name : Quality Life Services

CEO : Steven Tack

Headquarter : Butler, PA

Revenue : $100 to $500 million (USD)

Size : 1001 to 5000 Employees

Type : Company - Private

Primary Industry : Health Care Services & Hospitals

Sector Name : Healthcare

Year Founded : 1973

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Details

: Butler, PA

: 20 USD HOURLY

: 8 days ago

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