Monitors or reviews calls or other correspondence between representatives and customers. Hires entry-level customer service employees.

Computes and quotes sales price, including tax, trade-in allowance, and discount. Ability to read and comprehend instructions, correspondence, and memos.

Must have valid Drivers' License for your employment state. Ability to read and interpret mechanical, hydraulic, pneumatic, or electrical schematics.

Personal computer; Facilities Exchange program; General office equipment (e.g. telephone, photocopier, scanner); Microsoft Office Suite; Internet access.

Related college and/or master's degree a must. On-board and train new employees. Screen, recruit, and interview potential employees.