Job Detail

Customer Service Representative

Customer Service Representative

United Salad Co.

Sumner, WA

Job ID : 697671776e5a4e64336d4f5a7755704739413d3d

Job Description :

FT/PT Status: Full Time
Location: Sumner, WA (98390)
Shift: 8am – 4:30pm (Day Off = Sunday and Monday)
Hourly Rate: $18.00 – $20.00

United Salad Co. is one of the area’s largest family owned distributors of fresh produce, grocery and foodservice products across the Pacific Northwest region. We distribute produce to national and independent grocers, restaurants, schools, and other institutions from local farmers and growers across the globe.

Benefits Include:
• Medical & Dental insurance through Kaiser.
• PTO accruals begin on the first day!
• 401(k) Retirement Plan

Responsibilities:
• Provides customer service support with order entry and phone sales responsibilities
• Provide excellent customer service, negotiation, and interpersonal skills, with the ability to recognize and support the specific needs of the most vulnerable customers
• Processes data entry for driver logs and credits
• Confers with customers by telephone or in-person to provide information about products or obtain details of complaints
• Assists senior sales staff with calls and various administrative tasks as requested
• Keeps notations of customer interactions or transactions, recording details of inquiries, complaints as well as actions taken
• Resolves customer’s service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
• Recognize individual customer service needs and resolve their inquiry
• Checks to ensure that appropriate changes were made to resolve customer’s problems
• Manages incoming and outgoing calls on a multi-line phone
• Responds to e-mail inquiries in a timely fashion
• Other duties as assigned

Job Qualifications:
• 3-5 years of customer service experience (including over-the-phone and in-person)
• Experience in de-escalating conflict
• Highly organized and strong attention to detail
• Excellent written and verbal communication skills
• Proven ability to problem-solve
• Positive friendly attitude
• Ability to stay calm in a fast-paced/energetic environment
• Self-motivated, self-starter that works well in a team environment
• Previous experience with the Office Suite (Word, Excel, and Outlook primarily) strongly preferred
• Ability to work cooperatively with all departments as necessary
• Multi-tasking with a strong emphasis on thinking on your feet
• Demonstrated customer service success
• 10 key accuracy and proficiency


*Position is contingent upon a successful background check and ability to pass a drug screen, including THC.

Company Details :

Name : United Salad Co.

CEO : Ernest Spada Sr

Headquarter : Portland, OR

Revenue : $100 to $500 million (USD)

Size : 501 to 1000 Employees

Type : Company - Private

Primary Industry : Consumer Product Rental

Sector Name : Personal Consumer Services

Year Founded : 1941

ctvbba.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ctvbba.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, ctvbba.org is the ideal place to find your next job.

Details

: Sumner, WA

: 18 - 20 USD HOURLY

: 80 days ago

Share Job :

Related Jobs

Franklin, PA

11 USD HOURLY

Full Time

Our uniformed guards provide professional, trained uniformed security officers who serve steel manufacturing, coke production companies, coal mining

Bellevue, NE

17 - 20 USD HOURLY

Full Time

Triages telephone calls from patient to determine patient need, obtains recommendation from physician and communicates plan to patient in a timely manner.

Marinette, WI

20 USD HOURLY

Full Time

Certified/certified-eligible with the American Medical Technologists or the American Association of Medical Assistants or Wisconsin LPN license required.

Accounts Payable Clerk & Cashier

Cook Chevrolet & Subaru

Craig, CO

16 - 19 USD HOURLY

Full Time

Cook Chevrolet is hiring an Accounts Payable Clerk / Cashier. Coding and Posting All Accounts Payable Invoices. Paying Vendors in a Timely Manner.

Executive Assistant II

SCL Health Corporate

Broomfield, CO

22.45 - 38.59 USD HOURLY

Full Time

Bachelors Degree in Business Administration or related field, preferred. Healthy Living includes financial incentives, digital tools, tobacco cessation,