Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics,

Screen and direct all incoming calls. The primary purpose is to assist in facilitating the overall operation of the Business Office by performing clerical,

Bachelors degree in Human Resources or business-related field is required. Bachelors degree in Human Resources or business-related field is required.

Support tier-one through tier-two technical issues (with flexibility into tier three and four when applicable). Communicate with the customer, ensuring that:

This would include but not be limited to: resolution of conflicts in a positive manner; courteous treatment of staff, guests, vendors, and visitors;