Provides clerical support including typing, correspondence, filing, recording, compiling reports, etc. Must be detail oriented and adept at record keeping and

Perform quality review audits in accordance with vendor SOW(s), provide feedback based upon results, and ensure adherence to all policy guidelines.

Currently licensed as a registered professional nurse in the state(s) of practice and/or has an active compact license, in accordance with law and regulation.

Answer and direct incoming calls. Able to answer a busy multi-line phone system with a smile. Greet customers and determine the nature of their visit.

Successfully pass criminal, credit, and driving record checks. Must be able to obtain and maintain certification through the State of New Mexico for level 2