Troubleshoot production issues, perform root cause analysis and recommend preventative measures. Work with Network Administrators to ensure seamless deployment

Qualifications: Minimum education High School Graduate or equivalent, minimum of one (1) year experience in customer service, typing, filing, computer skills,

Proficient in communication such as phone etiquette and in person interactions, math skills, computer knowledge, computer programs such as excel, word document,

Contributes to technical proposals and responses to technical questions. Maintains/updates agent-specific clinical and preclinical toxicity study summary tables

Provide technical expertise to operations and marketing including translation of customer needs into manufacturing specifications.