Arlington Animal Hospital is looking for an enthusiastic team player to join a group of dedicated individuals in our growing veterinary hospital in beautiful Southwestern Vermont!

Do you have an active interest in expanding your career? We are looking for the right person to fill either a Full-time or Part-time position in client services as a receptionist. Send your resume and cover letter if this sounds like an opportunity you would like to explore!

About Us: The Arlington Animal Hospital is American Animal Hospital Association (AAHA) accredited and sees dogs, cats, avian and exotic pets. This position is a great opportunity to learn and advance your skills in a veterinary hospital!

About the Role: You will help distinguish our hospital with professionalism, best practices, and outstanding customer service. Qualified candidates will possess a positive attitude, compassion for both animals and people, and motivation to learn. Previous veterinary experience is a plus, but we are willing to train the right person. Salary based on experience.

The responsibilities of a Client Care Specialist/Receptionist include:

• Greet clients and patients, delivering excellent customer service, and making sure all Client’s questions are answered in an informative and friendly manner
• Communicate and collaborate with staff regarding patient care and client questions
• Document communications and conversations
• General administrative duties
• Answer multiple phone lines
• Manage the appointment schedule
• Receive payments for services rendered
• Handle routine office transactions and general cleaning of the front office

About You: The ideal candidate will have the following skills and experience:

• High school diploma or equivalent
• Able to multitask, prioritize, and manage time efficiently
• Attention to detail
• Patient, optimistic, and caring personality and good sense of humor
• Basic understanding of animal behavior and health care
• Passion for working with animals and their owners
• Excellent computer skills to help maintain medical records in veterinary software
• Physical ability to restrain larger pets when necessary
• Must also be able to lift 50 pounds, and clearly communicate with the Veterinarians, support staff and clients

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Arlington, VT 05250: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Veterinary experience: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location

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