To provide 2 minutes of happiness to every guest, every day. Ability to maintain proper attitude, professionalism, and teamwork in areas of guest service and

Meets with users to gather and develop project requirements on simple to moderately complex projects. Ability with work with end users and fix minor technical

Effectively utilize hand tools, air tools and a tape measure. Strategically located facilities in seven locations across the United States, supporting a

Participates in the development, documentation and analysis of As Is (current state) process maps and workflows and works with operations to define, develop,

Monitor performance of Customer Service Representatives to ensure technical accuracy, demeanor and adherence to all airport and Chantilly Air Jet Center