Formerly Puget Sound Blood Center and Lane Blood Center, Bloodworks is backed by more than 70 years of Northwest history and 250,000 donors. A national leader in transfusion medicine, Bloodworks has been chosen to serve more than 90 hospitals in Washington, Oregon and Alaska – partnering closely with local hospitals to deliver the highest level of patient care. Patients with traumatic injuries, undergoing surgeries or organ transplantation, or receiving treatment for cancer and blood disorders all depend on our services, expertise, laboratories and research. We are local, nonprofit, independent, volunteer-supported and community-based.

$2,500 Sign-on Bonus*

We have a wonderful opportunity for a Phlebotomist (Study Coordinator I) to join our Bloodworks Bio Donor team at Bloodworks Northwest. The incumbent will be Provide coordination for Bloodworks Bio projects involving research and commercial donors to include donor recruitment and enrollment, informed consent, sample acquisition, processing and shipment, data entry and management in accordance with applicable protocols and standards.

PRINCIPAL RESPONSIBILITIES include, but are not limited to:

• Maintain a professional relationship with donors; ensuring their rights as research participants are protected; serve as a study participant advocate and research project informational resource.
• Coordinate and implement procedures to collect data from donor charts, interviews, questionnaires, diagnostic tests and other sources; code, evaluate and interpret collected data and prepare appropriate documentation; obtain blood samples, cultures, tissues and other specimens for laboratory analysis, research and/or commercial use.
• Ensure compliance with protocol guidelines and requirements of clients and regulatory agencies; identify problems and/or inconsistencies and monitor donors to include documentation and reporting of adverse events; recommend corrective action as appropriate.
• Perform and document all required procedures; including but not limited to, initiation and completion when obtaining informed consent, and completion of protocol required study participant follow up.
• Demonstrate knowledge of Bloodworks’ IT programs and ability to completely and accurately enter data, including but not limited to BBCS, Progeny, Smartsheet, BloodHub, Sequel, Excel, Word and Outlook.
• Assist with preparation of study team and study site for site initiation visits, monitor visits, sponsor audits, regulatory audits and any other type of site visit requested by client or regulatory agency.
• Correspond with donors via email, phone and/or in person to answer questions and discuss appointments.
• Assist with scheduling of donor screening, evaluation, consenting and blood collection appointments as needed.
• Assist with individual donor outreach.
• Prepare and submit donor reimbursement documents.
• Coordinate day-to-day study related procedures including flow of documents and information from study team at Bloodworks Northwest to sponsor, clients and other regulatory agencies.
• Collaborate with Bloodworks Bio team members and other Bloodworks Northwest departments to manage internal processes and documentation.
• Consult and collaborate with other Bloodworks Bio members to ensure that ongoing and new projects are aligned, supported and enhanced by the work in other areas of Bloodworks Northwest.
• Provide feedback to management of project progress/scope or changes/new opportunities and escalating issues when they impact donor safety, timeline, scope, quality of data or budget.
• Maintain inventory within expirations dates and based on department usage and assist with ordering of supplies.
• Assist with laboratory sample labeling and processing as needed.
• Perform other duties as required.

SAFETY / QUALITY:

• Follow universal precautions and bio-hazard safety standards for handling blood. Maintain clean working environment.
• Maintain high level of customer service.
• Properly document and perform quality controls on equipment. Consistently uphold Bloodworks standards to maintain the safety as it relates to research products.

TEAMWORK and COMMUNICATION:

• Proactively work with team members to provide optimal donor flow, order processing and efficiency while encouraging teamwork.
• Interact with team members and donors in a knowledgeable and professional manner.
• Perform in-process donor recruitment/conversion activities as needed.
• Participate in process improvement teams as needed.

MISCELLANEOUS:

• Comply with all applicable SOPs, protocols and instructions as written.

Complete all required trainings within due dates.
Perform other duties as assigned.
For assignments that require phlebotomy, the following responsibilities apply:

• Take vital signs including blood pressure, pulse, temperature, oxygen saturation and/or POC hemoglobin/hematocrit.
• Asses blood donor suitability prior to blood collection.
• Complete blood collections following all standard phlebotomy practices.
• Monitor and care for donors throughout donation process, including potential reactions.

REQUIREMENTS:EDUCATION & EXPERIENCE:

• Bachelor’s degree in biology science or health related field or equivalent combination of education and experience.
• Phlebotomy experience and current license to practice in WA preferred (required where assignment includes blood collections).
• Ability to handle confidential, sensitive information using appropriate discretion.
• Must have strong attention to detail and ability to follow protocols as written.
• Demonstrated effective written, verbal and interpersonal communication skills.
• Demonstrated familiarity with data entry, analysis, records management, including skills using MS Office and web based data management.
• Must be highly organized, able to multi-task and work independently, take initiative to start and complete projects.
• Valid driver’s license and reliable transportation.

SPECIFIC JOB SKILLS:

• Required mental activities involve continuous use of decision making, use of discretion, the ability to read, write, speak and comprehend English and independent judgment and/or independent action. Required mental activities used frequently include attention to details, the ability to remain calm in stressful situations, interpersonal skills, presentations/ teaching, teamwork, problem analysis, creativity and customer service (all used frequently); negotiation, mentoring, the performance of basic and advanced mathematics (all used occasionally).
• This position will require blood donor assessment and phlebotomy skills.
• Required physical activities include frequent sitting, talking, hearing, standing, walking and reaching handling, feeling and repetitive motions of hands/wrists. Required physical activities used less frequently include (all used occasionally); and bending, stooping and kneeling (all used rarely). Manual dexterity is required for documentation, data entry and donor interaction.
• The ability to push, pull and lift an average of 25 pounds throughout the day is required, as is the ability to carry an average of 25 pounds throughout the day.

WORKING CONDITIONS:

• Ability to work a flexible schedule including occasional weekends, holidays, early morning and evening, or extended hours.
• Frequent regional travel.
• Extensive computer/viewing monitor work is frequent.
• Telecommuting is a rare condition of this position.
• This position has direct exposure to blood borne pathogens.
• Full vaccination against COVID-19 (defined as two weeks after receiving final vaccine dose), or approved medical or religious exemption to the vaccine, is a condition of this role.

Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 403b), consolidated paid leave program (4.8 – 6.8 weeks of time off accrued per year, based on length of service), subsidized back-up child care program, subsidized transit program, educational reimbursement. Candidate hired from outside of our service area may be eligible for relocation assistance bonus*

• conditions apply

#INDLP

Bloodworks Northwest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.

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