Company Overview
EquiLend is the global leader in securities finance services with offices in major financial centers around the world including New York, London, and Hong Kong as well as offices in Tokyo, Boston, Dublin, Toronto, Pune and Chandigarh – a global company for a truly global platform.

Our innovative securities trading platform Next Generation Trading is the most active in the industry. On top of this we have a robust product offering including Post Trade Solutions, DataLend, Securities Finance Trading Regulation and EquiLend Spire powered by Stonewain (our front, middle and back office platform), Trading, Data & Analytics & Reg Tech - a true one stop shop for all things securities finance!

We are a top choice for top talent and it shows - we've been certified as a Great Place to Work! Take your career to new heights at EquiLend and join us as we look to innovate and bring new products and services to this ever-evolving space.

Team Overview
The Post Trade team is uniquely positioned to provide bespoke client solutions that improve client experience, reduce exceptions and mitigate risk whilst at the same time building and nurturing relationships with our extensive client base.

We are now looking for a Product Specialist to join a friendly team who can understand client operational challenges, work collaboratively to identify resolutions and implement solutions to ensure our clients are getting the best usage and experience of our extensive Post Trade Solutions. Team members are also given the opportunity to develop and maintain relationships meeting both in person and remotely. In this role you will work with your clients to improve their usage rates, attend meetings and industry forums to help promote our Post Trade products and develop a detailed understanding of other Post Trade products on the market. We do not need specific Securities Lending experience as we can teach that, so if you are a people person with the ability to solve problems for clients then maybe this is the role for you?

What you’ll be doing

• Provide specialist SME support to clients across the EquiLend Post Trade platform - includes providing demonstrations, onboarding support and SME client training
• Provide a proactive response to clients’ lifecycle queries across the entire EquiLend Post Trade platform
• Build and maintain excellent relationships with external clients
• Identify new opportunities for our clients and work closely with Sales and CRM teams until fruition
• Participate in business planning and development meetings on a regular basis

What you’ll bring

• 7+ years commercial experience in a similar role
• Excellent analytical and lateral thinking problem-solving skills
• Excellent organization, project management and implementation skills
• The ability to both identify and implement bespoke process improvement solution for clients
• Proven experience in relationship management, managing and influencing senior stakeholders (such as VP’s & D’s)
• Experience in facilitating discussions with clients and/or internal teams
• Strong written and verbal communication skills

Role Location Benefits

• Hybrid working with substantial remote flexibility
• 20 vacation days per year
• Health Insurance coverage from day 1
• 401(k) Employer matching contribution plan

• Regular team events – both in office and offsites in amazing locations
• Weekly remote yoga sessions and access to Headspace mental health app
• Game room in New York to help switch off with your colleagues!

Diversity and Inclusion @ EquiLend
At EquiLend, we are committed to diversity and inclusion and believe that it is essential to our success as a company. We value and respect all individuals, regardless of their background, and recognize that diversity brings a wealth of perspectives and skills that help us innovate and excel. We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has the opportunity to thrive. We welcome and encourage applications from individuals of all backgrounds and experiences. If you require any accommodations during the application process, please let us know.