Design, develop, test, and implement new web application functionality based on project requirements. This role is a key part of the IT division and will be

Answering the telephone in a professional manner and assisting guests with any questions, directions, etc. The Guest Services Agent is responsible for providing

Split tickets that have several issues into their own individual ticket. Advanced diagnosis skills of technical issues related hardware, software and network

Travel in the field to customer sights. Promptly respond to telephone and e-mail inquiries from customers and outside sales personnel.

Interacts and provides customer service (via email and telephone) with students, staff and the public in a positive manner and answers questions regarding