Position Title: Program Manager

Organization: Jewish Family Service of San Diego

Position Type: Full-Time (37.5+ hours/week), Exempt

• This position requires working evenings, weekends, and holidays.

Work Setting: Onsite

Reports To: Safe Parking Program Director

Pay Rate: $64,500/year

Total Compensation:

In addition to standard pay, compensation for this position includes:

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance

Time Away from Work:

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

• Generous paid vacation time and sick leave
• COVID-19 sick pay for employees unable to work due to quarantine or isolation
• 14 observed Federal and Jewish holidays
• 3 floating holidays each year, which employees select from over 60 religious holidays and community days of importance
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

Jewish Family Service of San Diego has a duty to provide and maintain a workplace that safeguards the health of our employees and their families, our guests, our volunteers, and the community from the COVID-19 virus. To help prevent the infection and spread of COVID-19, JFS requires that all its employees be fully vaccinated against COVID-19. We make accommodations for eligible medical and religious exemptions, which can be discussed upon hire.

Position Overview

The Safe Parking Program supports families & individuals living in their cars find safety and support with the overall goal of long term housing stability. The Safe Parking Program Manager is responsible for coordinating the daily operations of two Safe Parking Program sites. The Program Manager provides direct supervision and support of case management staff and serves as the point of contact for vendors and partnering agencies. This position will report to the Director of Safe Parking.

Responsibilities:

• Provide general oversight of Safe Parking Program operations, staff, interns and volunteers
• Triage and manage response to all incoming program inquiries
• Provide ongoing case consultation and supervision to program staff and interns
• Create monthly staffing schedule
• Ensure program compliance with HIPAA and contractual regulations
• Work collaboratively with other JFS program staff to ensure comprehensive services for program participants
• Encourage a high level of customer service
• Monitor staff’s daily tracking of program statistics
• Produce monthly demographic and outcome data reporting in an accurate and timely manner
• Maintain knowledge of homeless initiatives and programming throughout San Diego County
• Coordinate and oversee program support services provided by vendors
• Manage program supplies inventory and purchasing

Skills/Abilities That Are a Must-Have:

• At least one-year experience in similar role providing supervision to housing/homelessness services or self-sufficiency program, or equivalent combination of training, education and experience
• Ability to offer problem solving, leadership and customer service skills in a fast-paced environment.
• Experience working with persons in crisis and vulnerable populations
• Knowledge of San Diego County housing, emergency and social service resources
• Knowledge of basic social service standards, community resources and benefit programs
• Ability to work a flexible schedule, including regular evening hours and weekends
• Comfort working in an environment where multiple languages are spoken
• Sensitivity to cultural differences present in the organization/programs service population

Skills/Abilities We’d Like You to Have:

• Previous use of HMIS is preferred
• Previous training in Motivational Interviewing is preferred

Important Notice:

Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).

About Jewish Family Service of San Diego
Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving. At Jewish Family Service, we believe our employees are the backbone of our Agency. We strive to ensure that each employee is treated with dignity and respect. Our goal is your success. Come work at JFS and be our partner in Moving Forward Together. To learn more about JFS, please visit jfssd.org.

• Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

How to attend

Please let the security guard know you are here for the Safe Parking Career fair in Conference room 145.

What to prepare

• Resume and References

Preferred dress code

Business casual (dress pants/skirt, button down/blouse, optional tie)

What is a hiring event?

Think of it like a job fair, but for one company and more personal. Hiring events are a great way for employers to fill multiple roles quickly. Hiring is a human process, and they would like to meet you to see if you’re a fit!