Conduct follow-up calls or correspondence with customers to determine their level of satisfaction. Coordinates projects and the scheduling of the field staff.

Understand and manage downtime, operational and mechanical. Encourage honest analysis rather that enabling cover up problems for fear of retribution.

Greets guests with a smile, receives orders, processes payments, and responds appropriately to customer issues. \*Age may vary depending on state.

Manage retail inventory count and maintain retail inventory to ensure proper stock of items are accounted for and if possible ordering is needed.

IWC works with the nursing home staff and residents on a team approach to client care, including a focused exam on patient wound(s).