Operational Responsibilities

· Serve as main point of contact for drivers and help facilitate resolutions

· Communicate with customers to provide updates and resolve issues

· Oversee trucking operations and client relationships for Northeastern fleet

· Coordinate new business development through inside / outside sales

· Periodically meet with regional customers to ensure needs are fulfilled

· Tour loading / unloading facilities as necessary

· Maintain service schedule on all equipment per company guidelines, including trucks, trailers, and maintenance

· Manage driver load count expectations to prepare for customer demand

· Deliver parts and supplies as needed to drivers and customer sites

· Analyze monthly terminal profit and loss stats

· Ensure revenue vs pay is in line with company goals

· Coordinate with other regions to support broader company objectives

· Serve as back-up support for NE dispatcher to ensure business continuity

Employee Relation Responsibilities

· Partner with HR / Benefits to assist with employee questions and inquiries

· Determine staffing needs, work with recruiting team to interview and secure viable applicants

· Verify payroll accuracy for hourly drivers, verify driver pay inaccuracies with payroll / billing

· Carry out safety, performance, operational reviews

· Manage paid time off (PTO) for company drivers and support staff

· Track and acquire parking locations as necessary

Safety Responsibilities

· Oversee employee training schedules and overall readiness of drivers

· Conduct random spot checks to ensure safety protocols and standards are followed

· Carry out safety, performance, operational reviews

· Update drivers and staff with new technologies and regulations

· Coach drivers on telematics data, People Net and LYTX Telematics (Dashcam)

· Respond to accidents / incidents within region, and outside as needed

· Work with EMS to provide direct contact support for emergencies

· Maintain assigned company vehicle

Qualifications

· Strong communication and negotiation skills, and a thorough understanding of the trucking industry

· Experience in supply chain and fulfillment, liquid propane gas (LPG), and liquid asphalt experience preferred

· Understanding of the following: drug and alcohol compliance, driver qualifications, hours of service, employee and vehicle safety and health standards

· Familiarity with or ability to learn ELD (electronic logging device) and dispatch software

Job Type: Full-time

Pay: $90,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• On call

Willingness to travel:

• 50% (Required)

Work Location: On the road

ctvbba.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ctvbba.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, ctvbba.org is the ideal place to find your next job.