Position Title: Precision Ag Specialist

Join a progressive team and one of the most successful John Deere Ag dealers in the country. Valley Plains Equipment offers an exciting work environment, opportunities to grow in your career, excellent benefits, and the chance to work with great people throughout our communities.

Precision Ag Specialist Position Summary

As a Precision Ag Specialist, you’ll join our product support team supporting customers and dealership personnel to enhance the customer and employee experience. The person in this role is responsible for quickly troubleshooting customer and dealership technology issues and working with the service department to resolve issues beyond what can be resolved remotely. They also work with team members to proactively implement solutions to improve customer profitability and reduce in-season downtime. If you have technical product knowledge, enjoy teaching, and are ready to share your knowledge to help others improve, your likely a great fit for this position.

Precision Ag Specialist Benefits

• Paid Time Off and Paid Holidays
• Health Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Hospital Indemnity
• 401K and Roth Retirement Savings with employer match
• Health Savings Account (HSA) or Flex Spending Account (FSA)
• Long-term Disability Insurance
• Short-term Disability Insurance

Precision Ag Specialist Essential Job Functions

• Seamlessly passes high complexity customer problems to other team members for resolution
• Serves as dealership expert in Operations Center and other digital tools
• Proactively sells support agreements
• Generates retail and demo activations and subscriptions in season and verifies they are billed accurately
• Coordinates the execution of the dealership's John Deere Precision Ag strategy
• Develops and executes the plan to ensure ongoing Precision Ag mainstreaming across all departments at the dealership
• Ensures understanding of John Deere Precision Ag solutions in sales, service, parts, and all other departments
• Provides recommendations on ordering option codes in respect to new technology products
• Provides solutions-based business consulting services to customers (i.e. advising customers on optimizing performance, reducing costs, operation efficiencies, etc.)
• Proactively support customers remotely with preseason software updates and training on display and Operations Center functionality
• Provide educational resources to customers and employees
• Performs JDLink modem and customer account management
• Manage customer support packages and ensure time is billed correctly

Precision Ag Specialist Experience, Education, Skills & Knowledge

• 2-5 Years of experience in Service, Parts or Sales Departments Operations
• Experience providing effective step-by-step instructions to internal and external customers
• Experience with mechanical, electrical, and hydraulic systems used in off-road, construction, lawn, or heavy equipment
• Experience with computer functions, Microsoft office, experience using Service ADVISOR, Parts ADVISOR, or other computer based diagnostic repair tools required
• High School Diploma, GED; Associates degree preferred

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Weekend availability

Experience:

• precision Ag: 1 year (Required)

Work Location: One location

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