May require professional certification in one or more specific technologies, depending on job assignment. Security + or IAT Level III certification (Required).

Experience and full understanding of the product design process, technical design, and development from inception through production.

Hold a valid and current Atlassian certification (preferred) or is willing to be certified within 12 months. This position is responsible for the configuration,

*Occasional visits to customer sites with our field representatives*. *Process telephone, mail, EDI, email and fax quotations and orders*.

Serve as the front line support for customer questions, such as technical problems, and capturing customer product enhancement suggestions.