Develop an ability to communicate technical information to claimants, other external customers as appropriate and field personnel regarding financial matters,

The course entails participation in weekly/by-weekly seminars, clinical case-study analyses and additional individual work with literature (reading and critical

Experience with CRM software and digital marketing tools and techniques. Demonstrable experience designing and implementing successful marketing campaigns.

Accept orders from either the outside sales staff or customers, whether in person or over the telephone. Answer telephone inquiries pleasantly and promptly.

Process customer transactions, provide customers with account information, cash disbursement, check cashing, and cash drawer balancing.