General Summary of Duties: The certified medical assistant, under the supervision of the Nursing Manager and Physicians, is responsible for assisting in the delivery of excellent customer service, quality health care and patient care management.

SKILLS:

Knowledge of fundamental clinical skills and infection control procedures

Knowledge of fundamental medical practice operation

General Knowledge of office equipment; computers, fax machines, copiers

Knowledge of examination, diagnostic and treatment room procedures

Knowledge of medical equipment and instruments

Knowledge of safety hazards and precautions

Ability to assist in a variety of common office procedures

Skill in developing and maintaining clinical quality assurance

Skill in identifying and resolving problems

Knowledge of HIPAA regulations

Ability to interpret, adapt and apply guidelines and procedures .

Ability to use good reasoning and judgement and react calmly in emergent situations

Ability to establish and maintain effective working relationships with patients, outside providers, coworkers, and the public

Flexibility and ability to work with any provider when need arises

Strong communication (verbal and written)skills, demonstrating tact, sensitivity, and the ability to deal with people beyond giving and receiving instructions .

Must possess strong organizational skills and have the ability set priorities and work independently ·

Self motivated and able to make decisions independently keeping physicians, nurse manager and appropriate parties informed

PHYSICAL ABILITIES:

Abilities to stand for extended periods of time; push, pull and reach; occasionally bend, sit, stoop, and stretch

Ability to perform a full range of body motion including handling and lifting of patient

Ability to lift and carry up to 20 lbs

Hearing and vision corrected to within normal limits

DUTIES AND RESPONSIBILITIES:

Treats all staff, physicians, visitors and patients with dignity and respect . .·

Performs clinical and administrative duties, and assists physician as part of the clinical care team

Ensures timely and efficient patient flow

Prepares patients and exam for examination and treatment, enter reason for visit, vital signs and patient history into EHR

Prepares, cleans and maintains exam rooms and common working areas

Gives injections, perform nebulizer treatments, EKGs, PFTs and other office procedures as needed

Provides patient education and training

Prepares surgical set-ups and assists with minor surgical procedures

Documents patient interventions, updates and maintains electronic medical records

Maintains patient confidentiality and HIPAA regulations

Responds to refill requests as per office policy

Performs in-office CLIA waived testing and controls

Maintains equipment, instruments and stocks supplies

Triage and respond to patient calls as per practice policy

Assists with scheduling test and treatments, pre-certifying patients for procedures and processing referrals to other providers

Follow up timely return of patient test results and lab

Communicates pertinent patient information, results and feedback to provider

Communicates test results to patients

Enters recalls and assists with recall process

Coordinates care with disease management and other offices

Attends all-staff and clinical staff meetings

Contributes to the development of policies and procedures

Participates in professional development activities and maintains professional affiliations

Adheres to infection control and OSHA regulations

Maintains daily controls and narcotic counts

Performs other related work as required

Utilizes all available tools and resources to operate timely and efficiently

Complete annual OSHA training

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
All patients and staff are required to wear medical-grade face masks while in public settings. Employees should be fully vaccinated unless a valid exemption applies. Appropriate surface and equipment sanitation and hand sanitation is required.

Education:

• High school or equivalent (Required)

Experience:

• clinical: 1 year (Preferred)

License/Certification:

• Certified Medical Assistant (Preferred)

Work Location: One location

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