Job Detail

Insurance Customer Service Representative

Insurance Customer Service Representative

Confidential

Mason City, IA

Job ID : 697671776e5a4e66326d47597730314f39413d3d

Job Description :

This position's job is to perform duties and maintain quality service to our Commercial risk management accounts- it will require working with clients, insurance companies, and producer(s).

Job Functions & Responsibilities

  • Accurately manage client accounts and ensure all deadlines are met
  • Assist producer in marketing, quoting, and placing new business and/or renewal business
  • Prepare renewals of insurnace
  • Collect & report information from client to ensure we are assisting in minimizing exposures
  • Communicate with clients and answer questions regarding their policies
  • Maintain confidentiality of client and company information
  • Perform other duties as assigned appropriate to the position

Education & Experience

  • High School Diploma or GED required
  • College level business course preferred
  • Minimum 2 years work experience in the insurance industry required
  • P&C licenses required or ability to obtain within 90 days of employment; will maintain annually
  • Customer service experience or support, preferably in the insurance industry

We are an Equal Opportunity Employer

Job Type: Full-time

Pay: $35,000.00 - $45,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Mason City, IA 50401: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Are you willing to undergo background and reference checks?

Experience:

  • Insurance: 2 years (Preferred)
  • Customer service: 2 years (Preferred)

Work Location: One location

Company Details :

Name : Confidential

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Details

: Mason City, IA

: 35000 - 45000 USD ANNUAL

: 88 days ago

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