FGF is a leading North American bakery company with facilities across Canada and USA with a specialized focus across all key bakery categories, including breads and rolls, donuts, pies, cakes, alternative breads, and others.
Our culture is unique!! Working at FGF, there is never a dull moment! As a successful company that is continually growing there is always challenging yet rewarding work to be a part of. We have an entrepreneurial mindset that encourages all our Team Members to use their own creativity and out of the box thinking to come up with solutions and new ideas.
What we offer
- Accelerated career growth with leadership training. Unleashing Your Potential
- FGF believes in Home Grown Talent, 40% of our positions get filled internally
- Competitive compensation and health benefits
- 401K Retirement Plan
- Tuition reimbursement
IT Business Partner
Summary
As the IT Business Analyst – Talent & Development (T&D), you will be the primary point of contact and link between the key stakeholders in the T&D team and the IT team. Your main responsibility will be to effectively and efficiently lead joint projects between IT and T&D to ensure robust, sustainable solutions aligned with business needs are delivered to the T&D team and impacted team members. This entails, but is not limited to, connecting with the appropriate users to understand business problems, assess root causes, define requirements for proposed solutions, clearly define business processes on the various improvement projects, and effectively communicate such requirements to the IT Team to design optimal solutions. Importantly, in collaboration with the various groups in the IT team support the critical path of each project and ensure timelines and targets planned for are properly communicated to all players. As priorities continually change you will not be directly responsible for timelines to be met, but you will carry the responsibility of properly communicating the changes to all team members, effectively resolving challenges, and escalating issues when appropriate.
Primary Responsibilities
- Intimately understand T&D processes to be able to add value to strategic initiatives and actively contribute to continuous improvements in the T&D space
- Collaborate with key stakeholders to gain an appropriate depth and breadth of understanding of T&D processes, tools, and future needs within the context of FGF’s business strategy.
- Understand and identify business opportunities, prioritize initiatives in alignment with business needs, and ensure on time delivery of high-quality solutions
- Work closely with the team to identify understand business problems and root causes, identify process improvements, and define business requirements.
- Collaborate with the team to make recommendations and design optimal business processes, using business process modelling software, that will meet both current and future needs of the organization.
- Translate business requirements into functional requirements. Identify, assess, and select the best IT solutions to fulfil requirements, including evaluating and improving solution prototypes, if applicable, until an optimal solution is realized.
- Conduct impact assessments of potential solutions, including identifying any gaps or risks to the business.
- Work with IT colleagues to develop innovative solutions and test functionality to ensure optimal fulfillment of business requirements.
- Drive the successful implementation of new processes, adoption of new tools, and follow-up to ensure customer satisfaction.
- Help to ensure data integrity and quality on an on-going basis, including extracts and migration to new tools.
- Have thorough knowledge of all in house T&D applications and serve as the expert for human resources software, including HRIS, HCM, Payroll, Performance Management & Recruitment.
- Support users and serve as the primary point of contact for all T&D IT tools.
- Provide excellent customer service to our business stakeholders and team members.
Required Experience
- Bachelor’s degree in Human Resources, Information Technology and/or, Project Management or a closely related field.
- 3-5 years of functional business process experience with direct responsibility in the areas of Human Resources technology assessment, implementation, maintenance, and reporting. Experience in Human Resources functions or Payroll is a tremendous asset.
- Experience with HRIS Applications; SuccessFactors, WorkForce Software, Workday, ADP, Kronos, ICIMS or similar systems.
- Able to prioritize workloads to effectively and efficiently meet deadlines
- Excellent computer skills including databases, spreadsheets, reporting technologies.
- Excellent verbal/written communication, problem solving, analytical, and independent judgment skills to support a customer-centric, collaborative environment
- Ability to build positive, productive relationships with stakeholders and colleagues
- Ability to work independently with minimal supervision.
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