Overview

Who we are

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company – delivering on Toyota’s vision to move people beyond what’s possible. At TFS, you will help create best-in-class customer experiences in an innovative, collaborative environment.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who we're looking for

Toyota’s TFS Business Enablement - Channel Department is looking for a passionate and highly motivated Sr Systems Business Analyst.

The primary responsibility of this role is to collaborate with and act as a liaison to multiple business groups & technologies and play a key role as subject matter expert for successful customer mobile apps implementation.

Reporting to the Digital Factory Owner, the person in this role will support the TFS Business Enablement - Channel department's objective to provide best in class experience for all customer mobile apps.

What you'll be doing

• Liaison and manages business requirements and objectives, through technology and functional requirements, to solution implementation.
• Provides collaboration, communication, analysis, support, and documentation where needed, to ensure the solution implemented meets both the project objectives and stakeholder expectations.
• Has the ability to facilitate and execute BA tasks and activities in agile project environments.
• Devoted to innovative design, technology, and partnership to transform business.
• Define business requirements and systems goals through partnership with decision makers, systems owners, and end users.
• Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions.
• Analyze business processes, gaps in capabilities, as well as appropriate data sources, interfaces and process changes required to address capability gaps.
• Work with stakeholders to create and organize product backlogs in an agile environment following scrum development processes.
• Work with cross-functional teams to drive product enhancements.
• Partner with API layer team to ensure front end requirements are met.
• Work with product architects, designers, and customers to define and refine the user experience.
• Participates in testing, QA activities and work with developers in explaining requirements and test solution before implementing in production.

What you bring

• Four-Year College Degree (BA or BS).
• Relevant work experience in a similar field or industry.
• Knowledge of Agile development practices.
• Knowledge of API Specifications (Open API Specification), Systems Integration, Microservices Architecture, Rest API’s and Consumption.
• Experience as a business/system analyst who gathered, documented, and communicated user requirements.
• Previous experience with analysis, design, configuration, and implementation.
• Demonstrated ability to effectively use complex analytical, interpretive, and problem-solving techniques.
• Salesforce.com Administrator Certification.

Added bonus if you have

• Banking or financial services experience, a plus.
• Relevant work experience (in similar field and/or industry).

What we'll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility and respect.
• Professional growth and development programs to help advance your career, as well as tuition reimbursement.
• Vehicle purchase & lease programs.
• Comprehensive health care and wellness plans for your entire family.
• Flextime and virtual work options (if applicable).
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
• Paid holidays and paid time off.
• Referral services related to prenatal services, adoption, childcare, schools and more.
• Flexible spending accounts.
• Relocation assistance (if applicable).

Belonging at Toyota

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question or need assistance with your application? Check out the How to Apply section of our careers page on Toyota.com or send an email to talent.acquisition@toyota.com.