Job Detail

Administrative Assistant (Orders and Lead QA Specialist)

Administrative Assistant (Orders and Lead QA Specialist)

Cordial Healthcare Providers

Glendale, CA

Job ID : 697671776e5a5259336d61587a3039482f773d3d

Job Description :

  • Full Job Description

JOB TITLE: Administrative Assistant (Orders and Lead QA Specialist)

JOB STATUS: Full-time

  • SALARY: $19-$23 an hour

LOCATION: Glendale, CA

Cordial Healthcare Providers is currently seeking to hire a full-time Administrative Assistant for Orders and as a Lead QA Specialist! We are looking for applicants with outstanding customer service skills.

Essential Duties and Responsibilities:

  • Responsible for DME, supply orders and other requests from Home Health agencies.
  • Responsible for Referral orders.
  • Carry out orders as instructed by Physicians, NPs or PAs.
  • Back-up for medication orders and refills, Laboratory and diagnostic test orders.
  • Lead QA (Quality Assurance) Specialist for chart audits to assist other QA specialists.
  • Assures computer data entry for each patient is accurate and complete.
  • Performs other duties as assigned.
  • Demonstrates customer service excellence consistently by answering phone calls in a prompt and courteous manner. Able to answer questions and concerns and coordinate incoming calls related to physician orders, progress notes/charts, patients, referrals and other inquiries.
  • Effective communication with Home Health agencies, patients, Physicians/NPs/PAs, other staff, and companies we work with.
  • Maintains a comfortable, safe and positive work environment for all employees.
  • Conforms to all company policies and procedures.
  • Maintains patient confidentiality. Ensures patient's right to privacy, safety and confidentiality are maintained in accordance with HIPPA regulations.

Required Skills and Qualifications:

  • High school diploma or general education degree (GED) is required.
  • Knowledge of medical terminology.
  • Nursing/LVN graduate is preferred. Pharmacy Technician or Medical Assistant certification and/or experience is a plus.
  • 1 year of administrative/clerical experience in a medical setting is a plus.
  • Must be able to communicate with providers-Physicians, NPs and PAs effectively. Must understand and carry out physician orders effectively and efficiently.
  • Previous experience entering orders such as in the clinic, mobile medical group or working for Home Health agency is preferred.
  • Knowledgeable of basic computer skills/ software- Excel, Microsoft word, Adobe Acrobat and the ability to learn electronic medical records.
  • Must be able to speak English proficiently both written and verbal.
  • Bilingual is a plus.
  • Positive team player and ability to excel with strong attention to detail, high level of accuracy and ensuring patient safety.
  • Strong analytical, prioritizing, organizational, and interpersonal skills.
  • Excellent customer service skills.

Schedule

Monday to Friday: 9:30 AM to 6:00 PM

Benefits

  • Vacation and sick leave
  • Bonus
  • Other benefits

We're so excited to meet you!

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Benefits:

  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Glendale, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

Company Details :

Name : Cordial Healthcare Providers

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Details

: Glendale, CA

: 19 - 22 USD HOURLY

: Today

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