Contact Center position responds to member inquires via telephonically or electronically, performs transactions requested, researches member inquires, and

Familiarity with DoD trouble ticketing systems (GTMS/Remedy), troubleshooting methodologies, and service desk operations.

Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, maintaining filing systems, reviewing

Understanding of the retail sales process. Ability to be present on a standing sales floor for normal work hours, and regularly go up and down stairs to

:Assist placing ordersPKeep a clean kitchen serving area.: do prep cooking.: assist with catered events.: do deliveries when necessary.